Questions Answered
We believe you deserve straightforward information. Every question here is answered completely, without expandable sections or hidden text.
We offer liability coverage, collision protection, comprehensive coverage, uninsured motorist coverage, medical payments coverage, and roadside assistance. Each coverage type can be customized to fit your specific needs and budget. Our team helps you understand exactly what each option protects against so you can make informed decisions.
Getting a quote takes just a few minutes. Click the Sign Up button on any page and provide basic information about yourself, your vehicle, and your driving history. You'll receive a personalized quote that shows exactly what coverage options are available to you and at what price. There's no obligation to purchase.
Absolutely. We don't believe in one-size-fits-all policies. You can adjust coverage limits, choose your deductibles, and add or remove coverage types based on your circumstances. Our specialists can help you understand the trade-offs between different options so you get exactly the protection you need.
Contact our claims team as soon as possible after an incident. You can reach us by phone or through your online account. We'll guide you through the process, explain what documentation you need, and keep you informed at every step. Our goal is to resolve claims quickly and fairly.
Your rates are based on several factors including your driving history, the type of vehicle you drive, where you live, how much you drive, and the coverage options you select. Safe driving records and bundling multiple vehicles can help lower your rates. We're transparent about what affects your premium.
Yes. Life changes, and your coverage should change with it. You can update your policy at any time - add or remove vehicles, adjust coverage limits, change your address, or modify other details. Changes typically take effect immediately or on your chosen date.
We accept major credit cards, debit cards, and electronic bank transfers. You can pay your premium monthly or in full for potential savings. Automatic payment enrollment helps ensure you never miss a payment and keeps your coverage active without interruption.
Our support team is available by phone at +1 (229) 201-7322 or by email at [email protected]. You can also visit our office at 101 N Monroe St, Tallahassee, FL 32301. We respond to all inquiries within one business day and are committed to providing clear, helpful assistance.
Our team is here to help. Reach out directly and we'll provide the answers you need.
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